Privacy Policy

Introduction

At PAVA DSA Limited, we are committed to safeguarding your personal information and ensuring that everything you share with us is treated with transparency, care, and confidentiality. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, advisory services, automation solutions, digital products, or learning platforms.

Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, business details, and any documents shared during onboarding or service delivery. We also automatically collect technical data, such as your device information, IP address, browsing behavior, and cookie data, to help us improve your user experience and website performance.

How We Use Your Information

Your information enables us to provide and enhance our services. We use it to:

• Deliver our advisory, automation, and learning services
  
  
• Personalize your user experience
  
  
• Communicate updates, service information, or marketing content
  
  
• Process payments and manage transactions
  
  
• Conduct internal research and business analysis
  
  
• Improve the functionality and security of our platforms
  
  
• Comply with legal or regulatory obligations

We process your information based on your consent, contractual necessity, legitimate business interest, or legal requirement.

Sharing of Information

We do not sell your personal data. However, we may share it with trusted third-party partners who help us operate effectively, such as:

• Payment processors
  
  
• Learning management platforms
  
  
• Cloud and hosting providers
  
  
• Analytics and marketing tools
  
  
• Technology and automation integrations

These partners are required to protect your information and use it only for the purposes specified by PAVA DSA.

Data Security

We take data protection seriously and implement both administrative and technical measures to secure your information against unauthorized access, loss, alteration, or misuse. We work to safeguard your data. However, we encourage you to protect your login information and use secure networks when accessing our platforms.

Data Retention

We keep your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
  
  
• Deliver services to you
  
  
• Comply with contractual or legal requirements

After the retention period expires, we securely delete or anonymize your data.

Your Rights

You have full control over your personal data. Your rights include the ability to:

• Access the information we hold about you
  
  
• Request corrections or updates
  
  
• Request deletion or restriction of your data
  
  
• Withdraw consent for marketing or data processing
  
  
• Request a copy of your data

To exercise these rights, you may contact us at any time through our support channels.

Cookies and Tracking Technologies

Our website uses cookies to improve functionality, personalize your experience, analyze traffic, and support marketing activities. You can manage or disable cookies through your browser settings, though some features of our platforms may not function properly if cookies are turned off.

Third-Party Links

Our platforms may include links to third-party websites or services. PAVA DSA is not responsible for the privacy practices or content of external sites, and we encourage users to review their policies before providing personal information.

Data Use for Minors

Our services are not designed for individuals under 18 years old, and we do not knowingly collect personal information from minors.

International Data Transfers

If your information must be transferred or processed outside Nigeria, we ensure appropriate protection measures are in place to maintain data security and compliance with applicable laws.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services, regulatory requirements, or internal processes. Each update will include a revised “Last Updated” date to notify users.

Contact Us

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, you can contact us through:

PAVA DSA Limited
Email: Hello@pavadsa.com
Website: www.pavadsa.com